Regulatory Program Manager, Strategic Response

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. 

The Role

Cash App is looking for an experienced regulatory program manager to join its Strategic Response team. In this role you will join a team of program managers, uphold and maintain the Cash App product’s licensing and regulatory obligations, and manage projects and strategic initiatives concerning parties external to Cash App, such as regulators, partners, and consultants.  You will work alongside a team of regulatory attorneys dedicated to serving the Cash App product and partner with members of the finance, compliance, analytics, product and other teams to ensure that Block is compliant with applicable requirements while streamlining regulatory impact and facilitating innovation.  

This role requires strong program management skills, ability to communicate effectively at all levels of the organization, ability to drive collaboration and consensus amongst cross functional teams in an efficient way.   This is an exciting opportunity for someone who enjoys developing a deep understanding of the regulatory landscape and advising internal stakeholders on emerging legal requirements.

You Will

• Lead projects and initiatives from initiation to completion. This will include defining scope, goals, creating detailed project plans, monitoring and reporting on progress, identifying risks, and ensuring consistency. 
• Strategically partner with multiple internal teams including Product, Legal, Compliance, Data Science, and Customer Operations, amongst others while facilitating clear communication and aligning on objectives. 
• Support as needed the direct or indirect examination process from the First Day Letter, preexam questions, onsite examination review through to management action plans and remediation of any findings 
• Drive consistency and improvement in processes and tools for the the team and key stakeholders (both horizontal layer across all programs, and vertically within programs)
• Participate in long term team strategy, program management and prioritization, project and program management, and team leadership.
• Maintain relationships with all partners and state and federal regulators and respond to regulatory requests in a timely and regulatorily-compliant manner
• Retain all regulatory records, submissions, communications associated with the regulators and jurisdictions you cover
• Manage assigned work with a team-oriented approach

You Have

• 6+ years of project or program management experience
• Experience in the financial services industry
• Experience leading program or project teams
• Experience building successful large-scale programs 
• Highly organized with the ability to own multiple, concurrent tasks to completion
• Strong verbal and written communication skills, problem-solving skills, and attention to detail
• Ability to work independently but also to lead others in the completion of important tasks
• Experience working with program management tools

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.