Credit Risk Specialist

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

We are looking for a highly motivated finance professional to join Square’s world-class Risk organization to help understand and manage credit risk for sellers processing on Square. The ideal candidate will have an understanding of credit and financial analysis, and a desire to apply those skills in new and innovative ways to help Square grow our annual processing volume while controlling loss related to chargebacks.

In this role, you will be responsible for conducting reviews of new and existing sellers, assessing credit risk associated with processing activity, and taking appropriate action in line with our risk policies. You will be comfortable in an operations environment, maintaining high quality standards while ensuring that we adhere to internal and seller-facing service-level agreements. You will have a thirst for knowledge—gathering insights, identifying areas for improvement, and contributing to key initiatives to push our team forward. Lastly, we expect you to be dynamic and adaptable, have a positive attitude, and be passionate for Square’s mission of Economic Empowerment. If all of this sounds exciting, you may be a good fit and we look forward to hearing from you!

You Will

• Perform reviews of high-risk seller accounts and take action in line with Square’s risk policies
• Analyze risks associated with different seller business models and card processing patterns
• Collect and review appropriate documentation necessary to assess and mitigate risk
• Document decisions and rationale in accordance with our underwriting guidelines
• Communicate with sellers via phone and email, including investigative-level conversations
• Work effectively with internal partners including Fraud and Compliance, as well as multiple levels of management
• Help identify process improvements and contribute to key Credit Risk projects and initiatives

You Have

• 1-2 years experience in credit, underwriting, finance, or related

• Previous experience in fin tech, commercial banking or card processing a plus

• Excellent organizational skills and attention to detail

• Strong written and verbal communication skills

• Self-starter; comfort dealing with ambiguity

• Strong sense of accountability for helping our team achieve its collective goals and best-serve our customers 

• Must be a team-oriented individual with a willingness to contribute new ideas, collaborate, and learn from and mentor others

• Efficient and strong time management skills

Nice to Haves

• Associate or Undergraduate degree in Finance, Economics, or Accounting desired
• Experience or demonstrated understanding in financial statement analysis

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.