Strategy & Operations Lead, Global Ecosystem Sales

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

The Role

Global Ecosystem Sales is one of the core growth engines for Block’s Afterpay & Cash App business. We are building the future of fintech advertising through our Commerce Media Network, Ads, & Affiliates payments businesses.  

The Strategy & Operations team develops go-to-market strategy, leads high-priority cross-functional projects, and sets the operating rhythm for the business. We are looking for an experienced Strategy and Operations Lead to build and lead a team driving critical results. The candidate will report to the Head of the Global Ecosystem Sales organization and partner closely with Sales Leadership and cross-functional stakeholders. As the Strategy & Operations lead, you will build go-to-market strategies and deliver recommendations on key decisions to senior leadership. You’ll also manage the operational rhythm of the sales team by developing sales tools and driving workflow improvements.

The ideal candidate will have extensive experience managing strategy teams, advising senior leadership, and leveraging quantitative and qualitative information to develop business strategy. This leader should know how to coordinate effectively with internal cross-functional partners and have deep expertise in sales operations, business economics, and P&Ls.

You Will

• Develop perspective on trends in our business and digital advertising industry and clearly articulate insights to educate key stakeholders
• Create long and short term strategies and define commercial tactics to grow revenue, active customers, product adoption and sales productivity
• Manage and support sales forecasting, pipeline analysis, annual planning, sales workflows, and sales cadence
• Show impact of advertising business and cross functional initiatives on overall Commerce business for executive leadership
• Support sales leadership by driving critical projects and strategic initiatives to support revenue growth, including cross-functional work streams
• Identify education and tooling needs for the Sales team and work with other cross-functional team members to address
• Triangulate, validate, and summarize key messages across disparate sources, synthesize findings into meaningful insights, and identify opportunities most relevant for the business and various stakeholders
• Own efforts to standardize, improve, and/or evaluate ad-hoc processes around organizational cadence
• Build and lead future expanded team

You Have

• 12+ years of proven experience in partnerships or sales, sales operations and/or advertising business & revenue operations management
• Strong understanding of the digital advertising ecosystem and/or Commerce Media Networks
• Ability to conduct complex and creative analytics of data and translate the results into actionable insights, deliverables, messages, and proposals
• Experience in using data analytics systems (i.e. Tableau), CRM, and SQL
• Experience in leading the development of GTM & segmentation strategies across advertising 
• Strong written and verbal communication skills, with a track record of presenting to senior leaders
• Proactive, curious individual who is full of grit and loves to find solutions to problems, rather than avoiding them
• Self-motivated, competitive individual with the ability to work fast & smart

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.