Software Engineer, Trust (Safeguards)

Company Description 

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 57 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. Check out our locations, benefits, and more at cash.app/careers. 

Job Description

Cash App has grown rapidly to 57+ million users moving billions of dollars daily. To support this incredible growth, we are building out the Access organization. Our mission is to maximize trust and expand access to our ecosystem, ensuring that every user feels safe and secure while using our platform. We play a critical role in providing financial access to customers who are underserved by traditional financial institutions, and we are committed to creating a seamless and secure user experience. Access is the cornerstone of Cash App, responsible for managing authentication, sessions, authorization, and protecting against account takeover and inauthentic logins. We aim to build a reliable technical foundation and intuitive customer-facing features that enable authentic customers to consistently access their accounts while safeguarding them from unauthorized access and inauthentic actors.

The Team

Safeguards is part of Cash Trust, an organization with a mission to maximize trust and expand access to Cash App. Our team contributes to this mission with a focus on improving how we determine and enforce appropriate access to Cash App features, and how we detect, report and act on misuse of the platform. If we do our job well, we make Cash App more accessible and safer!

We build platform and customer-facing projects. We want to create reliable, scalable systems that are easy to understand, integrate with, and configure. We are also strongly motivated to develop features that improve the customer experience for those who are facing restrictions, and are looking for engineers who care about our internal and external customers.

You will:

• Design, build, and operate systems that manage eligibility and restricted states, with a focus on iteration, stability, and scalability
• Collaborate cross-discipline and cross-team to identify requirements and develop the right infrastructure and customer experiences
• Investigate issues across complex systems and build the immediate solutions to unblock essential requirements as well as the long-term solutions to set up future success
• Support your colleagues to help grow the product and the team

You have:

• 3+ years of industry experience
• Shown technical initiative on previous projects and an interest in being involved from ideation through implementation
• Depth in one or more technical areas with an understanding of how to use that experience to solve new problems
• Enthusiasm for working collaboratively across many disciplines (including product, design, operations, legal, data science, ML)
• Curiosity that inspires you to dig into issues in nuanced systems and find a path to a solution
• A genuine commitment to understanding the customer impact of your decisions

Technologies we use and teach:

• Java, Kotlin
• JUnit, Hibernate, Guice
• HTTP, JSON, gRPC, and Protocol Buffers
• Open Policy Agent / Rego
• MySQL, DynamoDB
• Amazon Web Services
• Kafka and event-driven architecture

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.