Business Development Representative Manager

Square is looking for a dynamic Sales Leader to lead a team of 10-15 Business Development Representatives who are the front line to our growth engine. Our Business Development Team generates pipeline, identifies ideal customers, and set the foundation for long-term partnerships that help businesses thrive. 

As a BDR Manager, you'll build a high-performing team that doesn't just hit numbers—they understand our merchants, represent our values, and create exceptional first impressions. You'll coach, motivate, and develop your team while partnering cross-functionally to refine our go-to-market strategy.

If you're energized by developing talent, obsessed with pipeline quality, and want to directly impact how thousands of businesses discover Square, this role is for you.

You will:

• Manage, coach, and develop a team of 10-15 Business Development Representatives focused on outbound prospecting and pipeline generation
• Build a culture of accountability, growth mindset, and healthy competition where top performers thrive and everyone improves
• Own the team's pipeline generation goals, ensuring consistent achievement of monthly and quarterly SQL and meeting targets
• Analyze funnel metrics to identify opportunities for improvement in outreach volume, conversion rates, and meeting quality
• Work closely with Sales leadership to ensure pipeline meets quality standards and converts downstream
• Implement best practices around prospecting, messaging, personalization, and outreach cadence
• Partner with Marketing, Sales Ops, and Sales leadership to refine ideal customer profiles, territory strategy, and account prioritization
• Test and iterate on messaging, channels, and tactics to improve response rates and engagement
• Develop scalable coaching frameworks, onboarding programs, and performance management systems
• Contribute to the broader BDR function strategy and share learnings across teams

You have:

• 3+ years of experience in sales development, business development, or outbound sales, with at least 2 years in a leadership or coaching capacity
• Proven track record of managing and developing high-performing BDR/SDR/Sales teams that consistently meet or exceed pipeline targets
• Deep understanding of outbound prospecting motions: cold calling, email sequencing, social selling, multi-channel outreach
• Experience coaching sellers on messaging, objection handling, qualification, and activity management
• Data-driven mindset: Comfortable analyzing metrics, identifying trends, and using insights to drive decisions

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Canada $114,500 - $157,400

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.