Protecting Communities Through Partnership: How Cash App Collaborates with Law Enforcement
Protecting Communities Through Partnership: How Cash App Collaborates with Law Enforcement
As financial services become increasingly digital, collaboration between technology companies and law enforcement is crucial for combatting technology-enabled financial crimes and ensuring a safer financial ecosystem for everyone. At Block, we're proud of our collaborative relationships with local, state, and federal law enforcement agencies across the country, working together to protect our communities while safeguarding our customers' privacy and security.
What does effective collaboration between financial technology companies and law enforcement look like in practice?
Our approach combines proactive monitoring for suspicious activity with responsive support for law enforcement inquiries. Our teams provide detailed financial analyses that can help trace complex fraud schemes or criminal networks. We develop strategic partnerships with local, state, and federal agencies to identify financial crime. While much of this work happens behind the scenes, we regularly receive feedback that illustrates the real-world impact of these partnerships. These acknowledgments not only validate our approach to public-private cooperation but also demonstrate how financial intelligence can help protect communities across the nation from crime, including various forms of fraud that may target younger or elder victims.
The following testimonials over the past year from various law enforcement agencies showcase how modern financial intelligence and rapid response capabilities can make a meaningful difference in public safety investigations:
- In August, a United States Postal Inspector praised our Special Investigations Unit's "thorough due diligence and willingness to assist," noting how our team's swift response and comprehensive analysis helped advance their investigation significantly.
- In another recent case, the U.S. Marshals Service highlighted how rapid collaboration led to a successful recovery of a child. A Deputy U.S. Marshal said “the help of your team played a huge part in this," emphasizing how financial intelligence can provide crucial leads in time-sensitive cases.
- In February of this year, another Deputy U.S. Marshal noted that our close relationship with the service and quick response to an investigation led to the fast and safe arrest of a suspect in New York wanted for child sexual abuse.
- In November, we received a notable acknowledgment from a regional office of Homeland Security Investigations (HSI). They recognized our Financial Crimes Organization's "exceptional work," specifically highlighting the contributions of our Special Investigations Unit and Law Enforcement Response Team to an investigation of a transnational criminal organization facilitating illegal commerce. "HSI values the working relationship with Block, Inc., and appreciates the quality of the work product and responsiveness we received."
- Our commitment to public safety has also been recognized by the Financial Crimes Enforcement Network (FinCEN). In March 2024, they contacted Cash App to inform us that our Bank Secrecy Act (BSA) reporting contributed to nine significant criminal cases nominated for FinCEN's Director's Law Enforcement Awards Program, including two award-winning cases. This recognition underscores how financial intelligence sharing can strengthen our national security apparatus while protecting vulnerable individuals.
- In October, a local Arizona-based Police Department also commended our proactive approach. They specifically noted how our team's extra effort in notifying the department directly (after filing the mandatory suspicious activity report) provided crucial assistance to their ongoing investigations.
These partnerships exemplify our commitment to maintaining the integrity of the financial system while supporting law enforcement's mission to keep our communities safe. Through continued collaboration and information sharing, we're working to create a more secure financial ecosystem for everyone.
Our dedicated teams, including the Special Investigations Unit and Law Enforcement Response Team, continue to work diligently behind the scenes, providing timely assistance and valuable intelligence to support law enforcement agencies in their critical missions.
As we look to the future, we remain committed to strengthening these partnerships while maintaining our focus on customer privacy and security. These collaborations demonstrate how financial technology companies can work hand-in-hand with law enforcement to protect our financial system while supporting public safety.
Protecting Communities Through Partnership: How Cash App Collaborates with Law Enforcement
As financial services become increasingly digital, collaboration between technology companies and law enforcement is crucial for combatting technology-enabled financial crimes and ensuring a safer financial ecosystem for everyone. At Block, we're proud of our collaborative relationships with local, state, and federal law enforcement agencies across the country, working together to protect our communities while safeguarding our customers' privacy and security.
What does effective collaboration between financial technology companies and law enforcement look like in practice?
Our approach combines proactive monitoring for suspicious activity with responsive support for law enforcement inquiries. Our teams provide detailed financial analyses that can help trace complex fraud schemes or criminal networks. We develop strategic partnerships with local, state, and federal agencies to identify financial crime. While much of this work happens behind the scenes, we regularly receive feedback that illustrates the real-world impact of these partnerships. These acknowledgments not only validate our approach to public-private cooperation but also demonstrate how financial intelligence can help protect communities across the nation from crime, including various forms of fraud that may target younger or elder victims.
The following testimonials over the past year from various law enforcement agencies showcase how modern financial intelligence and rapid response capabilities can make a meaningful difference in public safety investigations:
- In August, a United States Postal Inspector praised our Special Investigations Unit's "thorough due diligence and willingness to assist," noting how our team's swift response and comprehensive analysis helped advance their investigation significantly.
- In another recent case, the U.S. Marshals Service highlighted how rapid collaboration led to a successful recovery of a child. A Deputy U.S. Marshal said “the help of your team played a huge part in this," emphasizing how financial intelligence can provide crucial leads in time-sensitive cases.
- In February of this year, another Deputy U.S. Marshal noted that our close relationship with the service and quick response to an investigation led to the fast and safe arrest of a suspect in New York wanted for child sexual abuse.
- In November, we received a notable acknowledgment from a regional office of Homeland Security Investigations (HSI). They recognized our Financial Crimes Organization's "exceptional work," specifically highlighting the contributions of our Special Investigations Unit and Law Enforcement Response Team to an investigation of a transnational criminal organization facilitating illegal commerce. "HSI values the working relationship with Block, Inc., and appreciates the quality of the work product and responsiveness we received."
- Our commitment to public safety has also been recognized by the Financial Crimes Enforcement Network (FinCEN). In March 2024, they contacted Cash App to inform us that our Bank Secrecy Act (BSA) reporting contributed to nine significant criminal cases nominated for FinCEN's Director's Law Enforcement Awards Program, including two award-winning cases. This recognition underscores how financial intelligence sharing can strengthen our national security apparatus while protecting vulnerable individuals.
- In October, a local Arizona-based Police Department also commended our proactive approach. They specifically noted how our team's extra effort in notifying the department directly (after filing the mandatory suspicious activity report) provided crucial assistance to their ongoing investigations.
These partnerships exemplify our commitment to maintaining the integrity of the financial system while supporting law enforcement's mission to keep our communities safe. Through continued collaboration and information sharing, we're working to create a more secure financial ecosystem for everyone.
Our dedicated teams, including the Special Investigations Unit and Law Enforcement Response Team, continue to work diligently behind the scenes, providing timely assistance and valuable intelligence to support law enforcement agencies in their critical missions.
As we look to the future, we remain committed to strengthening these partnerships while maintaining our focus on customer privacy and security. These collaborations demonstrate how financial technology companies can work hand-in-hand with law enforcement to protect our financial system while supporting public safety.