Safety & Compliance

Making Money Moves Safer: Our Progress in Protecting Cash App Customers

Cash App has strengthened customer protection by reducing scam rates by nearly 70% and implementing a comprehensive reimbursement program that has already returned over $5 million to affected customers, while continuing to enhance its security measures against evolving threats.

Cash App's Approach to Detecting and Preventing Illegal Activities on Our Platform

In order to keep customers safe, Cash App uses product controls, real-time machine learning models, post-transaction monitoring, partnerships with third parties, and removes bad actors from the platform.

Cash App’s Commitment to Compliance

We've maintained relentless focus and continuous self-assessment to improve our programs, combat illicit activity, and preserve access for our customers.

Block Joins The Tech Coalition to Help Build a Safer Digital World for Children

Block and other leading tech companies are working together to keep children safe online.

Strengthening Child Safety: Cash App Expands Reporting to NCMEC’s CyberTipline

Cash App is committed to identifying and escalating potential threats to NCMEC’s CyberTipline, using advanced detection tools and law enforcement collaboration to enhance child safety.

Protecting Communities Through Partnership: How Cash App Collaborates with Law Enforcement

As digital financial services grow, collaboration between fintech companies and law enforcement is crucial for protecting communities while maintaining customer privacy

Block Hosts Its Largest-Ever Law Enforcement Summit in Miami

At our recent Law Enforcement Summit, we explored the evolving financial crimes landscape and our innovative tactics to combat illicit activity.

Ensuring Teen Safety on Cash App

We aim to protect teens while providing them with a safe way to manage money under proper supervision.

Combating Human Trafficking at the Super Bowl

Cash App participated in “Operation Touchdown,” a proactive initiative working in-person with the law enforcement Command Center at the Super Bowl.

Coming Together to Fight Scams

Fighting scams requires an industry-wide effort, with the government, law enforcement, social media platforms, tech companies, and financial services providers all working together.

Cash App’s Tech-Driven Approach to Combating Scams

Cash App leverages AI-powered systems, a team of fraud and scam experts, and customer-oriented reporting tools to detect and prevent scams.

The Life Cycle of Scams

Learn about the three stages of financial scams, what makes them effective, and how customers can protect themselves.

The Growing Challenge of Scams in the Digital Age

One of the biggest challenges in dealing with scams today is the sheer volume and variety of scams.

How Cash App Is Helping Customers Outsmart Holiday Scams

Cash App is partnering with the Financial Technology Association in a nationwide campaign to help holiday shoppers avoid payment scams.

How Cash App Is Fighting Scams

Our latest white paper explores the growing complexity of scams and highlights how we’re proactively trying to address emerging risks.

Protecting Cash App Customers from Bitcoin Scams

Keeping customers safe is a major focus for Cash App when it comes to making bitcoin more accessible to everyone.

How Cash App is Using Educational Brand Campaigns to Protect Customers from Scammers

Cash App is educating its customers about scams in new and creative ways.

How Cash App Is Staying Ahead of Online Impersonators

Cash App leverages its IP and trademarks team to protect customers from fraud and account takeovers.

Enabling Safe & Responsible Cash Deposits for Small Businesses

Square's cash deposit feature takes a number of measures to manage risk and protect customers and the platform.

Block Sponsors Industry Conference Focused on Combating Crimes Against Children

Block sent our Financial Crimes and Policy Partnerships teams to the Crimes Against Children Conference (CACC) last month.

Block Joins Tech Coalition’s Lantern, the Child Safety Cross-Platform Sharing Program

Block is joining Lantern, The Tech Coalition’s child safety cross-platform signal sharing program, in a pilot to see if signal sharing can help disrupt the financial incentives associated with online child sexual exploitation and abuse (OCSEA).

Block Hosts Second Quarterly Law Enforcement Summit in Washington, D.C.

Our second quarterly Law Enforcement Summit brought together Block's legal and compliance leaders with law enforcement agencies and NGOs to discuss the ever-evolving financial crimes threat landscape.