Business Operations Lead, Compliance

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The Role

You will lead a team of strategic program managers to run business operations for the Compliance organization at Block. You will oversee daily team operations, which includes leading prioritization and execution, communications, managing partnerships with finance, HR, and recruiting, and ensuring our teams meet committed timelines. This is a high visibility role with exposure to multiple areas of the business, and an opportunity to get involved in many compliance related projects. You will report to the Compliance's Head of Strategic Operations, and have direct exposure to executive leadership across the organization.

You Will

• Determine methods and procedures on new or special assignments while leading a team of experienced Program Managers
• Oversee the annual and quarterly planning process for Compliance across all business units and foundational teams, including goal setting and tracking
• Oversee budget management and partnership with finance and strategy
• Partner directly with HR on organizational design and change management
• Partner with recruiting to manage the recruiting strategy, including headcount management, hiring, and approvals
• Develop a communications strategy to ensure the right information is being shared with the right people at the right time across the organization, including escalations to executive leadership and all hands content
• Lead strategic programs such as cost of compliance analyses, AI and other technical investments
• Oversee strategic investments and M&A due diligence, and integration of new company acquisitions
• Lead RFPs, vendor management, and contract negotiation and renewals
• Present to the leadership team and Block executives to ensure cross-functional alignment
• Understand Block, Cash App, Square, TIDAL, TBD and all company business strategies and work with product and technology partners to ensure alignment Identify and implement operational and efficiency improvements

You Have

• 10+ years of business operations management and leadership experience in either a strategy, finance, or other directly applicable function
• Superb writing, presenting and communication skills, demonstrating clear thinking and the ability to articulate complex concepts in simple terms
• Experience managing teams through significant change
• Exceptional leadership and influencing capabilities, and are comfortable working with all teams and levels of employees
• Experience presenting to senior leadership
• A data-driven approach to prioritization
• Excellent project management skills, including the ability to anticipate roadblocks and align all partners
• Experience making swift decisions, managing competing deadlines, and using discretion when handling complex, confidential scenarios 

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.