Staff Product Manager, Reporting Platform

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. .

The Role

The Reporting team empowers sellers to make better decisions for their businesses with data and insights through extensible reporting solutions and discoverable seller experiences. As a Staff Product Manager on the Reporting team, you will be responsible for leading product initiatives from inception through execution. In this role you will collaborate closely with designers, engineers, analysts, and other cross-functional team members within the organization to ensure that our products amaze and delight. You will also play a key role in building up the Platform Product discipline within the Reporting team and throughout Square.

Join us and help promote the next generation of reporting platform solutions at Square:

You Will

• Set a compelling long-term vision for your product area that aligns with the overall company product vision.
• Lead product strategy, planning, scoping, and prioritization of projects to achieve our goals.
• Partner with engineering and design peers to define the roadmap and bring impactful products to market.
• Represent the team with partners and senior company leaders to align resources and prioritization.
• Guide the creation of reusable platform solutions that are delightful, scalable, and remarkable.
• Define, document, and communicate objectives, requirements and constraints for product initiatives and releases.
• Determine features, write product and technical specs, organize user studies, help write test plans and manage the backlog.
• Partner within and across teams to create a culture of psychological safety and workplace satisfaction.

You Have

• 8+ years of product management experience
• Natural leadership instincts with proven ability to innovate
• Proven record of shipping high-quality products at scale
• Experience building platform products - experience building reporting products is desirable.
• Product strategy knowledge and product sense delivered with powerful written artifacts
• Excellent at cross-functional stakeholder management and collaboration
• Deep user empathy and the ability to work with design to distill customer-facing use cases into high impact features
• Cross platform (web/mobile/server) technical foundation
• Ability to work well with designers and engineers
• An analytical and metrics-driven work style
• Great interpersonal and communication skills
• Excellent organization skills
• B2B or B2C SaaS software product management experience
• Comfort in a fast-paced and dynamic environment
• Passion for Square and new technology

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.