Strategic Partner Manager, Payments: Cash App Pay & Afterpay

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

The Role

The Global Payments Partnerships team leads commercialization and business development for our commerce payment products,  Cash App Pay and Afterpay. Our ambitious team develops go-to-market strategy for our commercial products, builds effective relationships with the largest players in the payments, finance, and technology industries, and drives critical results across the business. We are looking for an experienced partnerships manager to own our relationships with a select list of our biggest and most strategically important partners. 

The Strategic Partner Manager will work closely with our executive leadership team to manage and grow existing partnerships that represent the biggest upside opportunities for our business globally. You’ll define the strategy for the partners in your book, and partner directly with cross-functional team members (Product, Sales, Marketing, Finance, Legal, Engineering) to execute on that strategy. You will own primary responsibility for the performance of your partners, and deliver revenue that will have a massive impact on our core business.

The ideal candidate will have an understanding of the economics of the payments space and deep knowledge of the payments ecosystem. This individual should also have an understanding of what will be needed to properly resource a partner strategy, and work with stakeholders to develop a plan for ensuring the success of a partner. A deep sense of ownership, drive, entrepreneurship, creativity and a strong track record of establishing strong partner relationships are essential.

You Will

• Develop strategy: Create and implement an overarching plan and strategy for maximizing the effectiveness of a partnership, in terms of driving profitable business impact and product distribution at scale. 
• Build relationships: Establish strong rapport with partners at every level (executive to working groups, across functions) to influence their decision-making and advance our goals.
• Design scalable programs: Build and project manage a partnership program that both achieves our goals while meeting partners’ objectives, scaling across internal and external teams and across global regions. 
• Commercialize payment products: Lead commercialization of new products and features by refining and executing our channel partner distribution strategy. Lead end-to-end partner negotiations to deliver maximum distribution of our payments products, including upsell and cross-sell of new products and features. 
• Lead cross-functional initiatives: Establish yourself as the go-to commercial voice for our partnership strategy and most strategic partners. Provide critical market feedback to improve our product. Drive efficiencies and improvements that accelerate business impact

You Have

• 6+ years of business development or partner management experience, preferably at an innovative payments company. 
• A demonstrated track record of success managing channel partnership programs, ideally in payments or fintech. 
• Proven ability to build C-suite relationships and navigate external organizations both to identify internal champions and to influence decision makers. You are an expert negotiator with a strong understanding of commercial contracts and complex negotiating dynamics that may be simultaneously cooperative and competitive.
• A hunger to tackle complicated and impactful business problems.
• A scrappy and humble mindset to work autonomously. You roll up your sleeves to get things done.
• Sharp problem solving and communication skills. You’re a killer partner manager and strategic thinker who comes armed to internal and external conversations with the right data and analysis to make a convincing argument.
• You have a knack for sharing critical information with the appropriate amount of detail to the right internal stakeholders and the right time.
• Equal willingness and ability to drive strategic deals but also dive into details and minutiae of everyday partner management
• Deep comfort operating in the ambiguity of an ever-evolving product that operates at scale globally. 
• Willingness to travel (primarily domestically but sometimes internationally) for both internal and external meetings.
• BS/BA required; MBA or Masters degree a plus

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.