Senior Product Manager, Square Core Banking

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Team

Square Banking serves millions of sellers who depend on us to manage the financial foundation of their business. When Square Core Banking works well, businesses get paid faster, manage cash flow effortlessly, and spend less time worrying about money. When it doesn't, they feel it immediately.

The Role

Square Banking serves millions of sellers who depend on us to manage the financial foundation of their business. When Square Core Banking works well, businesses get paid faster, manage cash flow effortlessly, and spend less time worrying about money. When it doesn't, they feel it immediately.

We're hiring a Senior Product Manager, Square Core Banking to own the banking capabilities that millions of businesses depend on every day. You'll lead the cross-functional team building how sellers access their money, move funds instantly, manage their spend seamlessly, and feel like their bank actually works for them.

This is an opportunity to redefine what business banking should be.

You'll own critical pieces of the banking experience: instant transfers that get sellers paid in seconds instead of days, account management that makes sense for businesses with variable cash flow, money movement that works at 9 PM on a Sunday when a seller needs it most. Whatever you build will directly shape how businesses access and manage their money. 

The work is hard. You're building at the intersection of product innovation, regulatory requirements, and operational reliability: where great banking products actually get made. You'll partner closely with Engineering, Design, Risk, Compliance, and external bank partners to ship features that are both innovative and resilient. You'll make trade-offs between what customers want today and what the platform needs tomorrow,  all while maintaining the security, compliance, and reliability standards that financial services demand.

The impact is real. When your products work well, sellers get paid faster, manage cash flow effortlessly, and spend less time worrying about money. When they don't, sellers feel it immediately. You'll own both outcomes.

If you're a product leader who gets energized by complex problems, loves building things that matter, and wants to fundamentally change how small businesses manage money, keep reading.

You will

Own Your Product end to end

• Define key objectives for your products (growth of active accounts, transaction volume, engagement, retention, etc.)
• Define product strategy and prioritize a roadmap to achieve your outcomes
• Ship features in account management, money movement, instant transfers, and internal tooling to support banking growth

Drive Execution

• Deeply understand your product performance, paying careful attention to the product funnel and cohorted usage behaviors. Have the curiosity and fluency to self-serve answers in data
• Understand and manage the unit economics and financial performance of your products
• Make hard prioritization calls that balance customer needs, business impact, and technical complexity

Lead Through Complexity

• Work closely with Risk, Compliance, Legal, card networks, partner banks, Block's financial operations, and financial platform teams to build and operate your products
• Navigate regulatory requirements and operational constraints while maintaining focus on customer experience
• Collaborate with adjacent banking teams to build capabilities that are consistent and scalable across Square

Stay Close to Customers

• Talk to Square's customers regularly to hear firsthand what they need from us
• Use impeccable product intuition combined with high numeracy and a bias to data-driven action to quickly make product and prioritization decisions
• Translate customer insights into features that move key business metrics

You have

• At least 7+ years of experience in product management, preferably in fintech, banking, or payments
• Curiosity, empathy, and an irresistible urge to go talk to Square's customers to hear firsthand what they need from us
• Deep understanding of core banking systems, money movement rails, regulatory requirements, and operational risk
• Impeccable product intuition combined with high numeracy and a bias to data-driven action so you can quickly make product and prioritization decisions to improve your business
• Track record of building and shipping products that customers love and that meet the high bar for security, compliance, and reliability that financial services demands
• Use AI  as a core capability, not a feature. You've shipped products that use AI to improve customer experiences, automate workflows, or unlock new capabilities
• You're energized by emerging technologies and comfortable building in spaces where best practices don't exist yet. You use AI tools to accelerate discovery, validate assumptions faster, and iterate on solutions
• Standout cross-functional collaboration, especially with design, engineering and risk. You build and maintain trust, generate excitement and buy-in for your strategies
• Clear written and verbal communication that inspires people and drives alignment
• An understanding of banking systems, money movement rails, regulatory requirements, risk, and fraud is a bonus

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.