Regulatory Program Manager

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.To solve this problem, we expanded into software and built integrated solutions to help sellers sell in-store and online, manage inventory and staff schedules, book appointments and engage loyal buyers.Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as sellers who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

We are looking for a Regulatory Program Manager to join our team and support the continued enhancement of our compliance program.  Our mission is to make financial services accessible by developing an outstanding compliance program to help grow the Square business while protecting the border financial ecosystem and the company. You will be based in Canada but will have the option to work from home (from anywhere in Canada). You will report directly to the Head of Compliance for Square Canada and will focus primarily on regulatory compliance and some anti-money laundering and counter-terrorist financing (AML/CTF) compliance. You can work remotely in Canada. 

You Will

• Assist in managing compliance with a broad range of regulatory obligations arising from Square Canada’s role as a direct acquirer and payment services provider (network compliance; the Code of Conduct for the Credit and Debit Card Industry in Canada)
• Assist in managing the Canadian compliance function in accordance with Canada’s Proceeds of Crime (Money laundering) and Terrorist Financing Act.
• Evaluate compliance controls, operational procedures and related processes to ensure they meet regulatory expectations and are aligned with applicable industry best practices
• Conduct second line of defense testing to monitor the effectiveness of compliance systems including escalation and reporting processes
• Work closely with other second line of defense functions
• Collaborate with internal and external stakeholders for independent audits and partner due-diligence reviews
• Assist in the execution of the annual ML/TF & sanctions compliance risk assessment 
• Conduct risk assessments and provide compliance requirements in respect of new products and services
• Maintain a strong relationship with relevant cross-functional partners across the organization

You Have

• 5+ years’ experience as a risk professional at a payments company, FinTech company, financial services firm and/or professional service firm serving financial institutions or payments or technology clients.
• Strong knowledge of Canadian AML/CTF regulations, the payments industry and related risks and typologies
• Demonstrated ability to utilize a metrics-driven approach to drive change and influence stakeholders
• Self-starter with ability to work in a fast-paced environment.

• Strong communication skills and the ability to present complex information in a simple and clear manner.
• Ability to collaborate and influence across a wide range of cross-functional partners.

Even Better:

• Relevant industry accreditations (CAMS)
• Audit experience
• Project management experience
• Experience working with FINTRAC

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations throughout the recruitment process. If you require an accommodation, let your recruiter know. 

Want to learn more about what we’re doing to build an inclusive workplace? Check out our Inclusion & Diversity page.