Risk and Controls Analyst, Cash App

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

The Role

The Cash App Product Compliance Team works across the organization to create Compliance strategies that promote the global growth and launch of Block products and services. These products and services are known to promote creative solutions to hard problems.

Block is looking for a Risk and Controls Analyst to work in the Product Risk and Controls team to promote and help grow CashApp. You will partner with your team to create the risk and compliance approach for the Cash App business, by providing subject-matter expertise in product and compliance control documentation as well as compliance data analysis. This includes continuing to establish a risk and controls library, conducting controls gap analysis, and documenting controls mapping based on industry best practices, compliance policies and regulatory requirements. You will help ensure that we identify, assess and monitor and report on the appropriate product and compliance controls for all products in the Cash App ecosystem. Additionally, a key responsibility will be to partner with our Analytics partners to uplift our dashboard exception reporting and metrics programs used to monitor risk.  You will partner with team members across Compliance, Governance, Risk Management, Operational Excellence, Product and Engineering teams. 

You will report to our Product Risk and Controls Lead, Cash App and will play a pivotal role in helping to build compliant, world class digital products and features. This role is a full-time remote role in the US.

You will:

• Contribute to the scoping, design and implementation of the existing Risk and Control program to build an efficient second line framework across Cash App products and systems
• Partner with Product Managers, Risk Management and Compliance to design and deliver product control solutions, tactically where required
• Work with Risk Management, Product Managers,  Compliance, and Engineering to improve control enhancement programs, and investigate control failures
• Assist the Product Risk and Controls Lead with risk-based assessments and gap analyses of current Product and Compliance controls
• Ensure that relevant control standards and documentation are updated, and practices are considered for new products or changes
• Embed new controls and metrics into product and compliance dashboards
• Assist Product Risk and Control Lead to implement plans to evolve control framework including ongoing migration of detective controls to become preventative as well as manual processes becoming automated
• Partner with Cash App businesses to ensure compliance with relevant Block policies, also external regulatory expectations and industry standards where relevant
• Assist Engineering team in the understanding of control requirements to be used to validate control effectiveness through exception reports
• Review and report out on miscellaneous exception reports

You Have

• 4+ relevant industry experience in risk management, business management, operational risk, middle office, product control or other relevant control functions, preferably from highly regulated financial institutions
• Strong understanding of risk frameworks and methodologies
• Proven ability to document risk and control language to appropriate industry standards
• An understanding and expertise in payments, Fraud, AML, products and related control principles.
• Experience building and implementing risk programs or frameworks
• Project management and strong relationship skills with cross functional partners
• A metrics-driven approach in communicating issues
• A track record of collaboration across different businesses, regions and teams
• Global mindset, with regional and global product understanding
• Advanced Excel (can perform complex functions), and database management skills
• SQL skills preferred, but not required
• Previous experience documenting model or engineering controls a plus

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.